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In this podcast Professor Aaker chatted with Jessie about how she empowers her team to find and tell stories that show the impact of their technology on their customers.
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In this video, Ken Shotts introduces two philosophical approaches that are grounded in notions of perspective taking.
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In this video, Leah Weiss cites both personal and organizational benefits of practicing compassion in your daily interactions.
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In this video, Leah Weiss discusses common misconceptions of building compassionate interactions and underlines the importance of building a practice of compassion.
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Lori Nishiura Mackenzie and Shelly Correll take a look at the way in which language shapes the culture of our workplace in every conversation.
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In this video, Shelley Correll and Lori McKenzie discuss how stereotypes about gender, ethnicity, and other characteristics may inadvertently influence the words we choose in ways that can advantage…
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In this video, Ed Batista describes the benefits of self-awareness as gained from a process of self-coaching.
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Ed Batista discusses how self-coaching is foundational in the process of change and reveals factors that contribute to the success and challenges behind changing behaviors.
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In this video, Ed Batista discusses two self-coaching techniques, journaling and coaching conversations as tools for getting started on your own self-coaching journey.
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Joel Peterson elaborates on Law of Trust #8: Show Humility, explains its importance for creating high-trust organizations, and shares some concrete ways leaders can demonstrate humility.
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Joel Peterson explains why trust is so important for organizational success, as well as the nature, forms, and underlying principles of trust.
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Allison O'Hair introduces the Initial Analysis exercise.
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Allison O'Hair discusses the uses of data and analytics in business and the three types of analysis -- descriptive, predictive, and prescriptive.
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Allison O'Hair debriefs the Initial Analysis exercise, highlighting common pitfalls in the use of data.
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Matt Abrahams presents the sources and symptoms of communication anxiety and potential strategies to manage it.
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Matt Abrahams shares three essential tools for communication -- goal, paraphrase, and structure.
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